Trade-In FAQ

About our trade-in program

Trading in your golf clubs is a great way to save on your next Just Golf Stuff purchase! Use our simple JGS trade-in tool to receive a JGS gift certificate to be used towards your next purchase!

FAQs

How does the trade-in program work?

It's simple! Visit JGS Trade-In choose the clubs you wish to trade in, print the shipping label and drop your club off at your nearest depot for the carrier. Please allow up to 5 business days once the product has been received for JGS to process your JGS gift certificate.

Why aren't all my products eligible for trade-in?

We accept most items for trade-in however, there may be certain items that at this time are not eligible. If the club you want to trade-in is not listed please email tradein@justgolfstuff.com and we will try to process the trade in for you.

How much will I receive for my items?

The amount of the JGS gift certificate we offer for each item is shown on the trade in pages. These values act as a guide and are subject to change based on club condition. Any change in the disclosed value will be notified to the customer prior to completion of the trade-in. Gift certificate will be emailed once the trade-in is complete.

How long will it take until I receive my credit?

We aim to process all trade-ins within 5 business days of receiving them. Once we’ve processed your trade-in, your gift certificate will be issued immediately via email.

How does shipping work?

A shipping fee of $9.99 will be deducted from the trade-in amount issued for trade-ins less than $150. Trade-ins of $150, or more, will be valid for a free shipping label.

Why was my trade-in rejected?

Your trade-in will be rejected if your club has severe damage, bent shaft, dents to the face/crown, rust, excessive crown or sole wear, missing weights cracked heads, or ripped grips. Counterfeit or suspected counterfeit clubs will also be rejected.

Contact us

Have an issue? Send us an email at trade-in@justgolfstuff.com and we'll get back to you ASAP.

If you have a question about a trade-in you have created, please include the trade-in ID in the subject line of the email.