Package Protection
Protect your valuable golf stuff and enjoy peace of mind on and off the course with our comprehensive Package Protection Policy. This policy is designed to safeguard your package against theft, loss, or accidental damage in transit.
Our Package Protection is completely optional and if you are to run into difficulty with your order, we make it a simple process to complete your claim. If your package does not arrive, or has significant damage, you can file your claim by emailing service@justgolfstuff.com. In cases where the carrier tracking is showing as not delivered Just Golf Stuff will launch an investigation with the carrier, If we are unable to track down your package and have it delivered a full refund will be issued. In cases where the package is damaged Just Golf Stuff will provide a return label and a full refund upon receiving the product. If you do not select the shipping protection plan, we cannot guarantee compensation for lost, stolen, damaged, or return-to-sender packages.
To make a claim please email service@justgolfstuff.com, include your order number, and the status of your delivery.
Fine print:
Just Golf Stuff reserves the right to fully investigate any package protection claim and deny a payout if the customer has found to have been acting neglectful or misusing the policy.
Just Golf Stuff will only allow once claim per household (same email address or shipping address) every 24 months.
Just Golf Stuff will require a police report for theft of products over $500 in value.