Frequent Questions

Who is was launched in 2016 as a sister website to (Established in 2010). Both websites are owned and operated by the same ownership group (2161184 Ontario Inc.) To find out more, please consult our About Us page

Are all of your products authentic?

Yes. All of our products are:

  1. Sourced from well respected suppliers and liquidators
  2. Inspected for flaws and imperfections by professionals – Any B-Grade products will be labelled noted throughout the purchasing process
  3. Packed and shipped by professionals with understanding of the nature of the product
  4. Backed by a 100% Money Back Guarantee

Do you hold products?

Sorry, we cannot hold product. All products is available on a first-come, first-served basis

What is your Shipping Policy/Procedure?

Please see individual product pages for shipping estimates. These shipping estimates are guidelines only. During periods of high volume or work interruptions with the carrier, shipments can occur past these estimates. We do not ship to P.O. boxes.

What are the sizes on your website based on?

Unless otherwise stated, all shoes and apparel are based on standard US Men's and Women's sizes.

What is your Return/Exchange Policy?

You are protected by our 100% Money Back Guarantee – If you are unhappy with any product for any reason, please return it to us within 2 weeks for a full refund. Please note that the cost to return products is the responsibility of the customer. Product must be unused and include all original packaging.

Is your online inventory accurate?

We take all precautions to ensure all products advertised or displayed on are available, however, we cannot 100% guarantee the availability. All products are available on a first-come, first-served basis.

What is the shipping cost?

Unless otherwise stated, shipping is included in the cost of the product. Shipping for returns is the responsibility of the customer.

How do I track my order?

We will send you a tracking link when your item has shipped.

Have a question that is not answered here? Contact us.